Privacy Policy

1. Introduction

Clarity with Drew Brown ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our membership, mentorship, and related services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information we collect

Information you provide directly. When you create an account or sign up for our Services, we collect information such as your name, email address, password, and any profile information you choose to share. When you purchase a membership or mentorship session, we collect payment information including billing name and payment method details — payment processing is handled entirely by Stripe, and we do not store full card numbers on our servers. When you contact us, submit a support ticket, or post in the community or question form, we collect the content of those messages, including any personal information you choose to share.

Information collected automatically. We automatically collect certain information about your device and how you interact with our Services, including IP address, browser type, device type, pages visited, and time and duration of visits.

Information from third parties. We may receive information about you from third-party service providers, including our payment processor and email provider, only as necessary to provide the Services you've requested.

3. How we use your information

We use the information we collect to:

• Provide, deliver, and improve the Services, including membership content, mentorship sessions, and community features
• Process payments and billing for memberships and mentorship
• Send transactional emails, including confirmations, receipts, and updates related to your account
• Send emails you've opted into, like new-content and live-call notifications (you can opt out of these at any time)
• Respond to your inquiries, questions, and support requests
• Personalize your experience and recommend relevant content
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our Terms

4. How we share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share information only with the service providers that power the membership, each of which processes data solely to provide their service to us:

• Supabase — account authentication and application data
• Stripe — payment processing and billing
• Mux — video hosting and playback
• Resend — transactional and account email

We may also disclose your information if required to do so by law, or if a business transfer (such as a merger or sale) occurs — in which case we will notify you of any resulting change to how your information is handled.

5. Data retention

We retain your personal information for as long as necessary to provide the Services and to comply with legal and tax obligations, including keeping account, payment, and communication records for a reasonable period after your account closes. You may request deletion of your account and associated data at any time — see Section 8 below.

6. Data security

We take the security of your personal information seriously. Our platform uses encrypted connections, row-level access controls on our database, and short-lived, entitlement-checked tokens for video playback, so content is only ever served to members who currently have access to it. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies required for authentication and account security, and may use limited analytics to understand how members use the app so we can improve it. We do not use third-party advertising trackers.

8. Your privacy rights

You have the right to access, correct, or request deletion of your personal information. You can update your profile and manage your subscription directly from your account. To request a copy of your data or full account deletion, email us — we'll confirm what can be deleted immediately versus what we retain briefly for billing and legal record-keeping.

California Privacy Rights (CCPA). If you are a California resident, you have rights under the CCPA, including the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information.

9. Children's privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have, we will delete that information promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy here and updating the "Last updated" date above. Your continued use of the Services after such changes constitutes acceptance of the updated policy.

11. Contact

Privacy questions can be sent to support@drewbrown.co.