Terms and Conditions

1. Acceptance of terms

By accessing, browsing, or using the Clarity with Drew Brown website, membership app, or mentorship services (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services. We reserve the right to update these terms at any time. Your continued use of our Services following any changes constitutes your acceptance of the updated terms.

2. Description of services

Clarity Membership. The Clarity Membership is a monthly subscription service ($33/month) that provides access to an online library of video content, community resources, live workshops and Q&As, and tools designed to support personal development and relationship growth. Membership includes access to video modules, a community forum, and answers to submitted relationship questions.

Clarity Mentorship. Clarity Mentorship is an application-only, one-on-one coaching service. Mentorship requires application approval from Drew Brown. Sessions are one hour in duration at $750 per session. Mentorship is a coaching and guidance service only, not therapy or medical treatment. The 5-week group mentorship experience is priced and offered separately.

3. Payment and billing

Membership billing. Your membership subscription renews automatically each month on the anniversary of your sign-up date. We will charge your payment method on file at the start of each billing cycle. You are responsible for keeping your payment information current. If a payment fails, we will notify you and give you the opportunity to update your payment method before your access is suspended.

Mentorship payment. Mentorship payment is due upon acceptance of your application. Payment must be received before your scheduled session. Mentorship sessions are individual transactions, not subscriptions. Each session is a separate purchase.

Invoices and receipts. Electronic receipts are provided for all purchases. We do not send physical invoices unless specifically requested.

4. Refund policy

Membership refunds. Memberships are non-refundable after the first 7 days of purchase. If you cancel your membership within 7 days of sign-up, you will receive a full refund. After 7 days, no refunds will be issued, but you may cancel your subscription at any time, and your access will end at the end of your current billing cycle.

Mentorship refunds. Mentorship sessions are non-refundable once payment has been received. If you need to reschedule a session, you must notify Drew Brown at least 48 hours in advance. Rescheduling is at the sole discretion of Drew Brown.

5. User conduct and responsibilities

By using our Services, you agree to:

• Provide accurate and truthful information in your user profile and any communications with us
• Use our Services only for lawful purposes and in ways that do not infringe upon the rights of others
• Respect the confidentiality and privacy of other members and mentors
• Not share, distribute, or reproduce any content, materials, or recordings from our Services without permission
• Not engage in harassment, discrimination, or abusive behavior toward any person
• Not attempt to gain unauthorized access to our platform or interfere with its operation

6. Intellectual property rights

All content provided through the Clarity Services, including but not limited to videos, text, images, graphics, and audio, is owned by or licensed to Drew Brown and is protected by copyright and other intellectual property laws. You may view and download content for your personal, non-commercial use only. You may not reproduce, distribute, transmit, modify, or create derivative works from any content without express written permission from Drew Brown.

Recording, screenshotting, or capturing any mentorship sessions, membership content, or live group programs is strictly prohibited without prior written consent from Drew Brown.

7. Disclaimer of warranties and professional services

Drew Brown is a relationship and personal development coach, not a licensed therapist, psychologist, physician, or mental health professional. The Services provided are coaching services only and are not intended to replace professional medical, mental health, or psychological treatment.

The content and guidance provided through our Services are educational in nature and based on Drew Brown's personal experience and coaching expertise. Results are not guaranteed and will vary based on individual circumstances, effort, and application of concepts discussed.

If you are experiencing a mental health crisis, suicidal thoughts, or need immediate professional help, please contact a mental health professional or call the 988 Suicide and Crisis Lifeline (call or text 988).

By using our Services, you acknowledge that:

• You are responsible for evaluating the appropriateness of any information or guidance provided
• Drew Brown's guidance is not a substitute for professional psychological, medical, or legal advice
• You use the Services at your own risk and discretion
• The Services are provided "as is" without warranties of any kind, express or implied

8. Limitation of liability

In no event shall Clarity with Drew Brown, Drew Brown, or any related entities be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Services, including but not limited to damages for loss of profits, business interruption, or relationship outcomes, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid for the Services in the 12 months preceding the claim.

9. Confidentiality and privacy

Mentor confidentiality. What you share with Drew Brown during mentorship sessions will be kept confidential, with the exception of situations involving illegal activity, harm to yourself or others, or child abuse, in which case Drew Brown may be legally required to disclose information.

Community and membership content. By submitting questions or content to the membership community or through the question form, you grant Clarity with Drew Brown the right to use your question (anonymously, with your name, or with initials) in membership videos, content, or community responses. If you do not want your question used publicly, you must specify this when submitting.

Personal data. Your personal information is collected and used in accordance with our Privacy Policy. Please review it for details on how we collect, use, and protect your data.

10. Cancellation and termination

Membership cancellation. You may cancel your membership at any time from your account. Your access will end at the end of your current billing cycle. No refund will be issued for a partial month.

Service termination. Clarity with Drew Brown reserves the right to terminate or suspend access to the Services at any time if you violate these Terms or engage in unlawful or abusive conduct. Termination may be immediate and without refund.

11. Modifications and updates

Drew Brown reserves the right to modify, update, or discontinue any part of the Services at any time. Notice of significant changes will be provided to active members via email. Your continued use of the Services following such changes constitutes your acceptance of the modifications.

12. General provisions

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Clarity with Drew Brown / Smiley House Media regarding your use of the Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Dispute resolution

Any dispute arising from these Terms or your use of the Services will first be resolved through informal negotiation. If a resolution cannot be reached within 30 days, the dispute shall be subject to binding arbitration. Both parties agree to waive the right to a trial by jury.

14. Contact

Questions about these terms can be sent to support@drewbrown.co.